Trust & Transparency

Privacy Policy

Your trust is our highest priority. Learn how Freshgold collects, protects, and uses your personal information.

1. Information We Collect

To provide you with a seamless shopping experience, we collect necessary personal details when you register, place an order, or interact with our platform:

  • Account Details: Name, Email Address, and Auth profile data (including Google OAuth login details).
  • Delivery Info: Shipping address, landmark, city, and primary contact phone number.
  • Order History: Purchased items, saved wishlist items, cart activity, and specific order delivery instructions.

2. How We Use Your Information

We strictly use your information to ensure product quality and smooth service delivery:

  • Processing, packing, and dispatching your orders accurately.
  • Sending real-time order status, cancellation updates, and delivery charges confirmations.
  • Improving our store’s UI/UX and tailoring product offerings based on user feedback.

3. Data Protection & Sharing

We never sell or rent your personal data to third parties. Information is only shared with trusted courier logistics partners strictly for delivering your packages or as required by law. All passwords and OAuth tokens are handled with modern encryption protocols.